Customer data, decisions, journeys, content and channels.
Connected in one platform that turns signals into action.
Explore how Retainly connects the signals, prepares the work and puts your next move into action.
Retainly connects purchases, browsing and engagement, recognises buying patterns and prepares relevant audiences and next actions. Less manual segmentation. Less searching for the next opportunity. New signals keep the customer context moving.
Connected sources → Unified profiles → Action-ready audiencesRetainly identifies cart recovery, replenishment and win-back opportunities from customer activity. It prepares the audience, timing and follow-up, then runs within the permissions and approvals you set.
Identify opportunity → Prepare journey → Check permissionsCoordinate campaign planning around the outcome you want. Customer context informs who to reach, why now and what to say. Your team can review the plan before delivery.
Audience → Objective → Channel & timingCreate message copy and creative variants around customer interests, product context and brand direction. Carry the same idea into the formats your connected channels need.
Brand direction → Personalised content → Review-ready variantsExecute approved work through connected email, SMS, WhatsApp, push and RCS. Eligibility, consent and channel availability determine delivery. Bring engagement and purchase signals back into customer context.
Approved content → Eligible channel → Response signalsRetainly recognises the opportunity and prepares the next move. Your team doesn’t have to prompt every step.
From context to action
Buying rhythm and engagement connect.
Review first, or let approved work run.
A familiar customer. A new opportunity.
Daily moisturiser · repeat orders
Skincare browsing + email engagement
Purchase rhythm and engagement suggest a relevant next moment.
Customer context informs the segment.
Content and channel prepared together.
Your rules decide what runs.
Review first or execute with permission.
Purchase not completed
Relevant product reminder
Review or run as configured
Repeat orders + recent product interest
Use purchase context to recognise when a reminder may help.
A familiar product, with content shaped around the customer.
Keep your daily ritual going.
Find your favouriteYour daily favourite, ready when you are. Explore your next refill.
Customer context · Approved contentCustomer context becomes useful action, with your team in control.
Purchases, products and engagement inform the audiences, content and journeys Retainly prepares.
Your storeShared customer contextOrders and engagement build the picture.
An audience, a message, a useful moment.
Approved journeys run on eligible channels.
Choose what needs your review and what can keep moving.
Retainly prepares the journey and content. Your team reviews before anything is sent.
BEE lives inside your Retainly dashboard. Ask your own questions in a familiar chat interface—about your customers, campaigns, products or what to do next.
Retainly keeps the work moving autonomously. BEE gives you a direct conversation with your brand’s context whenever you need it.
A replenishment journey is prepared for customers whose purchase rhythm suggests a refill.
Outcome targets · Not verified customer results. Actual performance varies by brand.
Explore your data, your customer moments and your level of autonomy.
Book a demo ↗